Privacy Policy

Last updated: April 5, 2026

1. Information We Collect

When you place an order, make a reservation, or contact us, we may collect your name, email address, phone number, and order details. We also collect anonymous usage data through cookies and analytics tools.

2. How We Use Your Information

To process and fulfill your orders
To communicate about reservations and events
To send newsletters and promotions (with your consent)
To improve our website and services
To comply with legal obligations

3. Cookies & Analytics

We use Google Analytics, Meta Pixel, and Vercel Analytics to understand how visitors use our site. These tools may place cookies on your browser. You can disable cookies in your browser settings at any time.

4. Data Sharing

We do not sell, rent, or trade your personal information. We may share data with trusted service providers (payment processors, analytics services) solely to operate our business. All providers are bound by confidentiality agreements.

5. Data Retention

Order and reservation data is retained for up to 2 years for business records. You may request deletion of your personal data at any time by contacting us.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at mayan@mayanbelize.com.

7. Security

We implement industry-standard security measures including encrypted connections (HTTPS/TLS), secure data storage, and access controls to protect your information.

8. Contact

For privacy inquiries, contact us at mayan@mayanbelize.com or call +501.632.7767.